Major Standards resulting from ISO COPOLCO

Besides international standards for complaints handling and guides on services to consumers, ISO COPOLCO’s work has resulted in some of the popular standards being developed such as the ISO 26000.

  • ISO 26000:2010 – Guidance on Social Responsibility
  • ISO 10393 & 10377 – Product Recall and Product Safety
  • ISO TC – Unit Pricing
  • ISO TC – Warranties
  • ISO TC – Contact Centres
standards