Context: Quality Infrastructure System

Setting up a Quality Infrastructure System (QIS) is one of the most positive and practical steps that a developing nation can take on the path forward to developing a thriving economy as a basis for prosperity, health and well-being.

A Quality Infrastructure is a system contributing to governmental policy objectives in areas including industrial development, trade competitiveness in global markets, efficient use of natural and human resources, food safety, health, the environment and climate change.

It offers a complete package addressing the needs of the nation’s citizens, of customers and consumers, and of enterprises and other organizations that offer them products and services. The Quality Infrastructure System covers essential aspects such as policy, institutions, service providers, and the value-adding use of international standards and conformity assessment procedures.

A Quality Infrastructure System (QIS) is a combination of initiatives, institutions, organizations, activities and people. It includes a national quality policy and institutions to implement it, a regulatory framework, quality service providers, enterprises, customers and consumers (who include citizens as “consumers” of government services).