Module 9: Consumers

This module focuses on the role of consumers in the context of quality infrastructure. After completing this module, participants should be able to:

  • Understand the important role consumers can play in the quality infrastructure system
  • Understand the role of consumer protection and consumer organizations
  • Understand the relevance of consumer considerations in standardization and related challenges
  • Know what ISO COPOLCO is and outline its main roles and responsibilities

 

Where we stand

overview