New common structure for all ISO Management System Standards
1. Scope
2. Normative references
3. Terms and definitions
4. Context of the organization
- Understanding the organization and its context
- Needs and expectations of interested parties
- Determining the scope
- Management System
5. Leadership
- Leadership and commitment
- Policy
- Roles, responsibility and authority
6. Planning
- Actions to address risks & opportunities
- Objectives and plans to achieve them
7. Support
- Resources
- Competence
- Awareness
- Communication
- Documented information
8. Operation
- Operational planning and control
9. Performance evaluation
- Monitoring, measurement, analysis & evaluation
- Internal audit
- Management review
10. Improvement
- Non conformity and corrective action
- Continual Improvement
Quality Management may be relevant for:
- Facilitates integration
- Quality
- Environment
- Health & Safety
- Food safety
- Information security