QUALITY PROMOTION
Creation of a quality culture to create more demand for quality, e.g. through quality awards, promotional campaigns, awareness raising.
CONFORMITY ASSESSMENT
Conformity assessment is the name given to the processes and procedures that are used to demonstrate that a product or a service, management system, an organization or personnel meets specified requirements.
TESTING
The determination of a product’s characteristic against the requirements of a standard.
CERTIFICATION
Third-party issue of a statement, based on a decision following review, that fulfillment of specified requirements related to products, processes, systems or persons has been demonstrated. [ISO/IEC 17000:2004]
INSPECTION
Examination of a product design, product, process or installation and determination of its conformity with specific requirements or, on the basis of professional judgement, with general requirements. [ISO/IEC 17000:2004]
CALIBRATION
Operation that, under specified conditions, in a first step establishes a relation between the quantity values with measurement uncertainties provided by measurement standards and corresponding indications with associated measurement uncertainties and, in a second step, uses this information to establish a relation for obtaining a measurement result from an indication.
VERIFICATION
Provision of objective evidence that a given measuring system fulfills specified legal requirements.
