UN Consumer Protection Guidelines (revised 2015/2016)
Essential Needs
- Safety
- Information
- Basic needs
- Consumer education
- Economic interest (curb unfair business / trading practices)
- Protection of vulnerable consumers
- Privacy (e-commerce)
- Fair Redress and Dispute Resolution
- Equal protection in e-commerce as /brick and mortar commerce
- Freedom to form consumer groups / representation / organisation
- Promote sustainable consumption; safe and healthy environment
