Guidelines

Various guidance and reference materials exist to support the consumer representatives to effectively represent consumers’ interest in international standardization. Among them are the UN Guidelines for Consumer Protection, the UN Sustainable Development Goals, Sustainable Consumption and Production Framework, the ISO / IEC Guides and repository on education in standardization, CI’s and ISO COPOLCO’s distance learning module.

The International Telecommunication Union has conducted several studies including some best practices in the systems and infrastructure of ICT and IoTs.

For consumer organizations / consumer representatives new to standardization work, referring to your national standards Act or policies will be relatively good place to start.