ISO Management System Standards

New common structure for all ISO Management System Standards

1. Scope
2. Normative references
3. Terms and definitions
4. Context of the organization

  • Understanding the organization and its context
  • Needs and expectations of interested parties
  • Determining the scope
  • Management System

5. Leadership

  • Leadership and commitment
  • Policy
  • Roles, responsibility and authority

6. Planning

  • Actions to address risks & opportunities
  • Objectives and plans to achieve them

7. Support

  • Resources
  • Competence
  • Awareness
  • Communication
  • Documented information

8. Operation

  • Operational planning and control

9. Performance evaluation

  • Monitoring, measurement, analysis & evaluation
  • Internal audit
  • Management review

10. Improvement

  • Non conformity and corrective action
  • Continual Improvement