Updated: Jun-23-2020

General Information

Type of service provider
Testing laboratory
Physical postal address

P.O.BOX 54974 – 00200,
Nairobi
Kenya

Phone number
+254 (0) 20 694 8000
E-mail
info [at] kebs.org
Has the laboratory been accredited in any scopes?
Yes
Scopes of Accreditation
Refer to the scope of services offered
Accreditation body
SANAS
Facility accreditation number: T0705
Facility accreditation number: T0718
Does the laboratory have other sites?
Yes
Other locations

Kenya Bureau of Standards - Chemistry and Microbiology Testing Laboratories
Mombasa- Coast Region, Kisumu - Lake Region, Eldoret - North Rift Region
Kenya

Personnel

Chief Executive Officer (CEO) / Head of Organization

CEO Name
BERNARD N. NJIRAINI
CEO E-mail
info [at] kebs.org

Total laboratory personnel

Total laboratory personnel
116
Male laboratory personnel
64
Female laboratory personnel
52

Technical personnel

Technical personnel total
100
Male technical personnel
56
Female technical personnel
44

Technical Information

Testing

Laboratory services offered
Civil engineering and construction
Biological
Chemical
Non-destructive
Electrical
Water / food
Mechanical
Scope of services offered
Test object or product tested or matrices
Dairy products
Test parameter/ properties measured
Enumeration of coliform bacteria by colony count technique

Detection of Salmonella species

Enumeration of Staphylococcus aureus using
Baird-Parker agar Medium

Enumeration of microorganisms by colony count technique

Enumeration of yeast and mould by colony count method

Detection and enumeration of Escherichia coli
by colony count using membranes

Enumeration of Enterobacteriaceae
Type of test/ instrumentation used
Microbiological analysis – pour plate technique

Microbiological analysis – pathogen detection

Microbiological analysis – spread plate technique

Microbiological analysis – pour plate technique

Microbiological analysis – pour plate technique

Microbiological analysis – colony count using membranes

Microbiological analysis – pour plate technique
Methods
ISO 4832:2006

ISO 6785:2001

ISO 6888-1:1999

ISO 4833:2003

ISO 6611:2004

ISO 11866-2:2005

ISO 21528-2:2004
Accreditation status
Yes
Test object or product tested or matrices
Food and animal feeding stuffs
Test parameter/ properties measured
Enumeration of Coliform bacteria by colony count technique.

Detection of Salmonella species

Enumeration of Staphylococcus aureus using
Baird-Parker agar Medium

Enumeration of microorganisms by colony
count technique.

Enumeration of yeast and mould by colony count method

Detection and enumeration of Escherichia coli
by colony count using membranes

Detection of Vibrio parahaemoliticus and Vibrio cholerae

Enumeration of Clostridium perfringens in food
and animal feeding stuffs

Enumeration of Lactic Acid bacteria in foods and
feeding Stuffs

Detection of Campylobacter spp.

Enumeration of
Campylobacter spp.

Detection of Escherichia coli 0157.

Enumeration of Bacillus cereus by colony count
technique

Detection of
Listeria monocytogenes

Detection of Shigella
Type of test/ instrumentation used
Microbiological analysis – pour plate technique

Microbiological analysis – pathogen detection

Microbiological analysis – spread plate technique

Microbiological analysis – pour plate technique

Microbiological analysis – pour plate technique

Microbiological analysis – pathogen detection

Enumeration of Enterobacteriaceae by colony count method

Microbiological analysis – pour plate technique

Microbiological analysis – pour plate technique

Microbiological analysis – pour plate technique

Microbiological analysis – pathogen detection

Microbiological analysis

Microbiological analysis – pathogen detection

Microbiological analysis – spread plate technique

Microbiological analysis – pathogen detection

Microbiological analysis –pathogen detection
Methods
ISO 4832;2006

ISO 6579:2002

ISO 6888-1:1999

ISO 4833:2003

ISO 21527:2008

ISO 11866-2:1999

ISO 21872-1:2007

ISO 21528-2:2004

ISO 7937:2004

ISO 15214:1998

ISO 10272-1:2006

ISO 10272-2:2006

ISO 16654:2001

ISO 7932

ISO 11290-1

ISO 21567:2004
Accreditation status
Yes
Test object or product tested or matrices
Drinking water
Test parameter/ properties measured
Detection and Enumeration of Pseudomonas
aeruginosa by Membrane filtration method

Detection and Enumeration of Pseudomonas
aeruginosa using PSEUDALERT test kit

Detection and Enumeration of coliforms by
Membrane filtration method

Detection and enumeration Coliforms and
Escherichia coli using COLILERT test Kit

Detection of Salmonella species

Enumeration of microorganisms by colony count
technique at 37°C.

Enumeration of micro-organisms by colony
count technique at 22°C.

Detection and enumeration of sulphite reducing
bacteria by membrane filtration method

Enumeration of Streptococcus/
enterococcus faecalis by Membrane filtration method

Detection and enumeration of Streptococcus/
Enterococcus faecalis using Enterolert-E Test Kit.

Enumeration of yeast and moulds by colony
count technique

Detection and enumeration of Legionella spp –direct membrane filtration method for waters with
low bacterial counts

Enumeration of Clostridium perfringens by membrane filtration method

Type of test/ instrumentation used
Microbiological analysis – membrane filtration technique

Microbiological analysis – MPN technique

Microbiological analysis – membrane filtration technique

Microbiological analysis – MPN technique

Microbiological analysis – membrane filtration technique

Microbiological analysis – pour plate technique

Microbiological analysis – pour plate technique

Microbiological analysis – membrane filtration technique

Microbiological analysis – membrane filtration technique

Microbiological analysis – MPN technique

Microbiological analysis – pour plate technique

Microbiological analysis – membrane filtration

Microbiological analysis – membrane filtration
Methods
ISO 16266:2006

IDEXX
PSEUDARLERT KIT

ISO 9308:2000

IDEXX
COLILERT KIT

ISO 19250:2010

ISO 6222:1999
ISO 8199:2005

ISO 6222:1999
ISO 8199:2005

ISO 6461-2:1986

ISO 7899-2:2000

IDEXX
ENTEROLERT-E KIT

ISO 4833:2003

ISO 11731-2:2004

ISO 14189:2013
Accreditation status
Yes
Test object or product tested or matrices
Sugar
Test parameter/ properties measured
The Determination of the Total Mesophilic Bacterial Count in Refined Sugar Products by the Pour Plate Method or the Membrane Filtration Method

The Determination of Yeasts and Moulds in Refined Sugar Products by the Pour Plate Method or the Membrane Filter Method

The Determination of Thermophilic Spore-Forming Bacteria in Refined Sugar Products by the Pour Plate Method or the Membrane Filter Method

Determination of Thermophilic Acidophilic Bacteria (TAB) in Sugar Products
Type of test/ instrumentation used
ICUMSA Method GS 2/3-41 (2011)

ICUMSA Method GS 2/3-47 (2015)

ICUMSA Method GS 2/3-49 (1998)

ICUMSA Method GS2/3-50 (2017)
Methods
ICUMSA Method GS 2/3-41 (2011)

ICUMSA Method GS 2/3-47 (2015)

ICUMSA Method GS 2/3-49 (1998)

ICUMSA Method GS2/3-50 (2017)
Accreditation status
No
Test object or product tested or matrices
Dairy products
Test parameter/ properties measured
Milk and Milk products – Detection of enterobacter sakazakii
Type of test/ instrumentation used
ISO/TS 22964:2006
Methods
ISO/TS 22964:2006
Accreditation status
No
Test object or product tested or matrices
Swabs
Test parameter/ properties measured
Microbiology of food and animal feeding stuffs -- Horizontal methods for sampling techniques from surfaces using swabs
Type of test/ instrumentation used
ISO 18593:2004
Methods
ISO 18593:2004
Accreditation status
No
Test object or product tested or matrices
Food and animal feeding stuffs
Test parameter/ properties measured
Microbiology of the food chain -- Horizontal method for the detection of pathogenic Yersinia enterocolitica
Type of test/ instrumentation used
ISO 10273:2003
Methods
ISO 10273:2003
Accreditation status
No
Test object or product tested or matrices
Meat and meat Products
Test parameter/ properties measured
Moisture

Total Fat

Total ash
Type of test/ instrumentation used
Oven

Soxtec

Furnace
Methods
TES/F&A/TM/01

TES/F&A/TM/03

TES/F&A/TM/04
Accreditation status
Yes
Test object or product tested or matrices
Fruits and Vegetable Products
Test parameter/ properties measured
Soluble Solids (oBrix)
Type of test/ instrumentation used
Refractometer
Methods
TES/F&A/TM/02
Accreditation status
Yes
Test object or product tested or matrices
Dairy Products
Test parameter/ properties measured
Total fat

Enumeration of coliforms @30 °c

Enumeration of total viable count @30 °c

Enumeration of coagulase positive
staphylococcus including staphylococcus aureus
Type of test/ instrumentation used
Gerber

TES/MIC/TM/01 By Colony
Count Technique

TES/MIC/TM/01 By Colony
Count Technique

TES/MIC/TM/10 By Spread
Plate Method Confirmed By
Tube Coagulase
Methods
TES/F&A/TM/05

Adopted (BS4285:section
3.7:1997

ADOPTED( ISO (BS4285-
3.10:1989

ADOPTED( ISO 7954:1987)
Accreditation status
Yes
Test object or product tested or matrices
Beverages (Fruit and Vegetable
juice, Non Alcoholic Beverages and Carbonated Beverages)
Test parameter/ properties measured
pH Value

Titratable acidity

Alcoholic strength
Type of test/ instrumentation used
pH meter

Titrimetric

Distillation
Methods
TES/F&A/TM/06

TES/F&A/TM/09

TES/F&A/TM/10
Accreditation status
Yes
Test object or product tested or matrices
Fresh Liquid Milk Products
Test parameter/ properties measured
Density
Type of test/ instrumentation used
Lactodensitometer
Methods
TES/F&A/TM/07
Accreditation status
Yes
Test object or product tested or matrices
Milled Cereal Products
Test parameter/ properties measured
Moisture Content

Total ash

Crude fibre

Vitamin A
Type of test/ instrumentation used
Oven

Furnace

Fibertec

HPLC
Methods
TES/F&A/TM/08

TES/F&A/TM/12

TES/F&A/TM/13

TES/F&A/TM/33

Accreditation status
Yes
Test object or product tested or matrices
Condensed milk, Yoghurt and
Cream
Test parameter/ properties measured
Titratable acidity
Type of test/ instrumentation used
Titrimetric
Methods
TES/F&A/TM/14
Accreditation status
Yes
Test object or product tested or matrices
Animal feeds, raw materials for
compounding Animal feeds
Test parameter/ properties measured
Crude fat

Total ash

Acid insoluble ash

Calcium

Phosphorous

Crude protein

Moisture content

Aflatoxins

Type of test/ instrumentation used
Soxtec

Furnace

Furnace

Titrimetric

Gravimetric

kjeldahl

Oven

HPLC
Methods
TES/F&A/TM/15

TES/F&A/TM/16

TES/F&A/TM/17

TES/F&A/TM/18

TES/F&A/TM/19

TES/F&A/TM/28

TES/F&A/TM/29

TES/F&A/TM/30
Accreditation status
Yes
Test object or product tested or matrices
Fertilizers
Test parameter/ properties measured
Moisture content

Total nitrogen

Ammoniacal nitrogen

Water soluble phosphorous

Total phosphorous

Mineral Acid Soluble Sulphates

Type of test/ instrumentation used
Oven

Devarda method

Distillation method

Gravimetric

Gravimetric

Gravimetric

Methods
TES/F&A/TM/20

TES/F&A/TM/21

TES/F&A/TM/22

TES/F&A/TM/23

TES/F&A/TM/24

TES/F&A/TM/25
Accreditation status
Yes
Test object or product tested or matrices
Urea Fertilizer
Test parameter/ properties measured
Moisture
Type of test/ instrumentation used
Oven
Methods
TES/F&A/TM/26
Accreditation status
Yes
Test object or product tested or matrices
Foodstuff and feeds
Test parameter/ properties measured
Vitamin E
Type of test/ instrumentation used
HPLC
Methods
TES/F&A/TM/35
Accreditation status
Yes
Test object or product tested or matrices
Sugar (Mill White, Brown and
white refined)
Test parameter/ properties measured
Polarization
Type of test/ instrumentation used
Sacharimeter
Methods
Adopted method
Accreditation status
Yes
Test object or product tested or matrices
Edible Salt
Test parameter/ properties measured
Iodine
Type of test/ instrumentation used
Titrimetric
Methods
Standard
Accreditation status
Yes
Test object or product tested or matrices
Drinking Water
Test parameter/ properties measured
Fluoride, Nitrate, Nitrite, Manganese, pH
Type of test/ instrumentation used
ISE, UV/VIS spectrophotometer, Atomic emission Spectrometer and pH Meter
Methods
Lab developed methods
Accreditation status
Yes
Test object or product tested or matrices
Cement
Test parameter/ properties measured
Chlorides, Sulphates
Type of test/ instrumentation used
Titrimetric, Gravimetry
Methods
Standard
Accreditation status
Yes
Test object or product tested or matrices
Milled flour
Test parameter/ properties measured
Iron and Zinc
Type of test/ instrumentation used
Atomic Emission
Spectrometer
Methods
Lab developed
Accreditation status
Yes
Test object or product tested or matrices
Fish
Test parameter/ properties measured
Cadmium, Lead
Type of test/ instrumentation used
Atomic Emission
Spectrometer
Methods
Lab developed
Accreditation status
No
Test object or product tested or matrices
Soap
Test parameter/ properties measured
Matter Insoluble in Ethanol

Free caustic alkali

Total fatty matter

Total free alkali
Type of test/ instrumentation used
TES/04/TM/04. Technique:
( Extraction)

TES/04/TM/08
Technique:
(Titration)

TES/04/TM/09
Technique: (Extraction)

TES/04/TM/35
Technique: (Titration)
Methods
Laboratory developed method

Laboratory developed method

Laboratory developed method

Laboratory developed method
Accreditation status
Yes
Test object or product tested or matrices
Automotive Gas oil(Diesel)
Test parameter/ properties measured
Flash point

Density at 20 degrees centigrade

Kinematic viscosity at 40 degrees centigrade

Type of test/ instrumentation used
TES/04/TM/37
Equipment:
(Closed cup Flashpoint
tester)

TES/04/TM/19
Equipment:
(Density meter)

TES/04/TM/10
Equipment:
(Viscometer)
Methods
Laboratory developed
method

Laboratory developed
method

Laboratory developed
method
Accreditation status
Yes
Test object or product tested or matrices
Alcoholic beverages
Test parameter/ properties measured
Ethanol content

Total dissolved solids
Type of test/ instrumentation used
TES/04/TM/36
Equipment:
(Density meter)

TES/04/TM/34
Equipment:
Air Oven
Methods
Laboratory developed method

Laboratory developed method

Accreditation status
Yes
Test object or product tested or matrices
Fruit juice
Test parameter/ properties measured
Titratable acidity

Ph

O brix

Type of test/ instrumentation used
Titration

Potentiometrics

Refractometer
Methods
Adopted
Accreditation status
No
Test object or product tested or matrices
Potable water
Test parameter/ properties measured
Ph

Chlorides

Total dissolved solids
Type of test/ instrumentation used
Potentiometric

Mohr’s method

Conductivity
Methods
Adopted

Adopted

Adopted
Accreditation status
No
Test object or product tested or matrices
Food and animal feeding stuff
Test parameter/ properties measured
Enumeration of coliforms @37 oc

Enumeration of total viable count

Enumeration of coagulase positive staphylococcus including staphylococcus
Type of test/ instrumentation used
TES/MIC/TM/07 by colony count technique

TES/MIC/TM/10 BY Colony
Count Technique

TES/MIC/TM/10 By Spread Plate Method Confirmed By Tube Coagulase
Methods
Adopted (ISO 4832 :2006)

ADOPTED( ISO 4833:2003)

ADOPTED( ISO 6888-1:1991)
Accreditation status
Yes
Test object or product tested or matrices
Water, drinking water/ potable
Test parameter/ properties measured
Enumeration of total viable count @37 °c for
48hrs

Enumeration of total viable count @22 °c for
72hrs
Type of test/ instrumentation used
TES/MIC/TM/16 By Pour
Plate Using SPCA

TES/MIC/TM/16 By Pour
Plate Using SPCA
Methods
Ks 459-1:2007

ISO 8199:2005
Accreditation status
Yes
Test object or product tested or matrices
Water
Test parameter/ properties measured
Nitrates

Iron
Type of test/ instrumentation used
Uv/vis spectrophotometric
method using sodium salicylate at 420 nm

Uv/vis spectrophotometric
method using 2,2-bipyridyl at
515 nm
Methods
TES/ING/TM/18

KS 02 242
Accreditation status
Yes
Test object or product tested or matrices
Milk
Test parameter/ properties measured
Milk Fat
Type of test/ instrumentation used
Gerber centrifuge
Methods
TES/F&A/TM/05
Accreditation status
Yes
Test object or product tested or matrices
Cereal & cereal products
Test parameter/ properties measured
Moisture content

Total ash content
Type of test/ instrumentation used
Gravimetric; Electric air oven
& analytical balance

Gravimetric; Muffle furnace
& analytical balance
Methods
TES/F&A/TM/08

TES/F&A/TM/11

Accreditation status
Yes
Test object or product tested or matrices
Fruit juices & soft drinks
Test parameter/ properties measured
Soluble solids
Type of test/ instrumentation used
Refractometer
Methods
TES/F&A/TM/02
Accreditation status
Yes
Test object or product tested or matrices
Cement
Test parameter/ properties measured
i. Initial setting Time
ii. Soundness
iii. Compressive Strength
Type of test/ instrumentation used
EAS 148
Methods
TES/MEC/TM/09
Accreditation status
Yes
Test object or product tested or matrices
Concrete cubes
Test parameter/ properties measured
Compressive strength of concrete cubes
Type of test/ instrumentation used
KS 02-595
Methods
TES/MEC/TM/08
Accreditation status
Yes
Test object or product tested or matrices
Burnt clay blocks & bricks
Test parameter/ properties measured
Compressive strength burnt clay blocks and bricks
Type of test/ instrumentation used
EAS 94 & 54
Methods
TES/MEC/TM/10
Accreditation status
Yes
Test object or product tested or matrices
Pre-cast masonry units
Test parameter/ properties measured
Compressive strength of pre-cast masonry units

Water absorption of pre-cast masonry units
Type of test/ instrumentation used
KS 02-625

KS 02-625
Methods
TES/MEC/TM/11

TES/MEC/TM/16
Accreditation status
Yes
Test object or product tested or matrices
Stabilised soil blocks
Test parameter/ properties measured
Compressive strength of stabilised soil blocks
Type of test/ instrumentation used
KS 02-1070
Methods
TES/MEC/TM/12
Accreditation status
Yes
Test object or product tested or matrices
Paving blocks
Test parameter/ properties measured
Compressive strength paving blocks
Type of test/ instrumentation used
EAS 179
Methods
TES/MEC/TM/14
Accreditation status
Yes
Test object or product tested or matrices
Clay building blocks
Test parameter/ properties measured
Water absorption of clay building blocks
Type of test/ instrumentation used
KS 02-547
Methods
TES/MEC/TM/15
Accreditation status
Yes
Test object or product tested or matrices
Natural building stones
Test parameter/ properties measured
Water absorption of natural building stones
Type of test/ instrumentation used
KS 02-968
Methods
TES/MEC/TM/17
Accreditation status
Yes
Test object or product tested or matrices
Insulating materials of electric appliances and accessories retaining live parts in position
Test parameter/ properties measured
Resistance to heat/identation diameter, 0-5mm
Type of test/ instrumentation used
TES/ELE/TM/01; heating oven, ball pressure apparatus and vernier callipers
Methods
Standard (kenya standard)
Accreditation status
Yes
Test object or product tested or matrices
Non-rechargeable dry primary cells and batteries
Test parameter/ properties measured
Service output/life in hours,
0-5 volts
Type of test/ instrumentation used
TES/ELE/TM/02; maccor test cabinet, maccor tester pc and maccor server pc
Methods
Standard (kenya standard)
Accreditation status
Yes
Test object or product tested or matrices
Starter and stationery batteries
Test parameter/ properties measured
Rated and reserve/capacity, upto 200ah

Cranking performance /cranking, upto 200ah
Type of test/ instrumentation used
TES/ELE/TM/04; battery charger, electronic resistor, discharge timer, water bath,
thermocouple, voltmeter and
hydrometer

TES/ELE/TM/05; battery charger, high rate discharge tester, timer, freezer, thermocouple,
voltmeter and hydrometer
Methods
Standard (kenya standard)

Standard (kenya standard)
Accreditation status
Yes
Test object or product tested or matrices
Electric cables and wires
Test parameter/ properties measured
Conductor resistance, 0.5mm2 - 300mm2

Temperature rise/temperature, upto 150oc

Dielectric strength/ high voltage, upto 5000v
Type of test/ instrumentation used
TES/ELE/TM/06; d.c power source, galvanometer, kelvin bridge, thermometer and voltmeter

TES/ELE/TM/07; digital thermocouple, voltmeter, timr and power source

TES/ELE/TM/08; high voltage test equipment
Methods
Standard (kenya standard)

Standard (kenya standard)

Standard (kenya standard)
Accreditation status
Yes
Test object or product tested or matrices
Metals
Test parameter/ properties measured
Tensile test

Vickers hardness test

Rockwell hardness test

Brinell hardness test

Radiography

Dye penetrants

Magnetic particles

Manual Ultrasonic inspection
Type of test/ instrumentation used
ISO 6892

ISO 6507

ISO 6508

ISO 6506

BS EN 17636-1

ISO 3452-1

BS EN ISO 17638

ISO 17640
Methods
TES/MEC/TM/03

TES/MEC/TM/05

TES/MEC/TM/06

TES/MEC/TM/07

TES/MEC/TM/18

TES/MEC/TM/19

T ES/MEC/TM/20

TES/MEC/TM/23
Accreditation status
Yes
Test object or product tested or matrices
Textile fabrics
Test parameter/ properties measured
Mass per unit area

Fibre composition and proportion

Bursting strength

Liear density

Tearing strength

Colour fastness to perspiration

Colour fastness to washing
Methods
ISO 3801

ISO 1833

ISO 13938-2

ISO 2060

ISO 13931-1 & 4

ISO 13934-1

ISO 105-E04

ISO 105-C10
Accreditation status
Yes
Test object or product tested or matrices
Retroreflective materials
Test parameter/ properties measured
Coefficient of retro -reflection
Type of test/ instrumentation used
KS 814, KS 815
Retroreflectometer
Methods
TES-POL-TM-01
Accreditation status
Yes
Test object or product tested or matrices
Male condoms
Test parameter/ properties measured
Freedom from holes

Bursting Volume and pressure

Type of test/ instrumentation used
KS ISO 4074
Electronic leak test

KS ISO 4074
Automated Inflation
system(AIS)
Methods
TES-POL-TM-02

TES-POL-TM-09
Accreditation status
Yes
Test object or product tested or matrices
Paper &Board
Test parameter/ properties measured
Grammage

Moisture content
Type of test/ instrumentation used
KS 03:03,ISO 536
Analytical Balance

KS 03:04, ISO 287
Analytical balance, Oven
Methods
TES-POL-TM-03

TES-POL-TM-04
Accreditation status
Yes
Test object or product tested or matrices
Rubber & Elastomers
Test parameter/ properties measured
Abrasion loss
Type of test/ instrumentation used
KS 390
Methods
TES-POL-TM-05
Accreditation status
Yes
Test object or product tested or matrices
Paints & Varnishes
Test parameter/ properties measured
Volatile and Non Volatile Compounds
Type of test/ instrumentation used
KS 03: 161 Part 5, ISO 1515-
75
Air oven
Methods
TES-POL-TM-06
Accreditation status
Yes
Test object or product tested or matrices
Plastics And Elastomers
Test parameter/ properties measured
Specific gravity

Tolerance on graduated capacity
Type of test/ instrumentation used
ISO 2781,
Analytical balance,density kit

KS ISO 7886 PT 1-4,ISO 649/2
Methods
TES-POL-TM-07

TES-POL-TM-08
Accreditation status
Yes
Does the laboratory conduct sampling, upon request of the client, of products to be tested?
Yes

Proficiency Testing

Does the lab participate in proficiency testing for accredited scopes
Yes
Does the lab participate in proficiency testing for non-accredited scopes
Yes
PT Scheme details
LGC, FAPAS, SADCMET, AFRICA REFINERS ASSOCIATION (ARA), SAGL ring tests, IFM Australia, ASTM, TESTEX, Enersol and FHI
Does the laboratory sub-contract testing work to other laboratories?
No

Quality Control / Quality Management

Does the lab operate an internal quality control (QC) system to ensure quality of test results?
Yes
Does the lab operate a management system (or Quality Management System) for assuring the quality of results?
Yes
Is the system documented in a Quality Manual?
Yes